Terms of service.

1 · The service

Lians provides memory infrastructure for AI agents through an Apache 2.0 open-source engine and SDKs, technical validation and implementation services, and managed or enterprise deployments where available. Current commercial offerings and scope are described on the pricing page and in the applicable order form.

2 · Accounts

You must provide accurate information and keep your API keys secret. Keys can be rotated or revoked in the console at any time; you are responsible for activity under your keys until revoked.

3 · Your data

You own the content your agents store. You grant us only the rights needed to operate the service (store, index, encrypt, serve, and delete on your instruction). We do not train models on your content. You are responsible for having a lawful basis for the data you store, and for not storing prohibited content.

4 · Acceptable use

No abuse: no attempts to breach other tenants' isolation, no denial-of-service, no storing content you lack rights to, no use that violates applicable law or sanctions. Healthcare workloads require an executed BAA before any PHI is processed; contact sales@lians.ai.

5 · Billing

Paid plans bill monthly through Stripe. You can cancel anytime; service continues to the end of the billing period. Metered overage is billed in arrears. We may change prices with 30 days' notice.

6 · Compliance features

Lians ships technical controls designed to support regulatory obligations (SEC 17a-4, GDPR Art. 17, HIPAA safeguards, and others, as described in the compliance mapping). These controls assist your compliance program; they are not legal advice, and your organisation remains responsible for its own regulatory obligations and for validating controls against its requirements.

7 · Disclaimers & liability

The service is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months preceding the claim; neither party is liable for indirect or consequential damages. Nothing limits liability that cannot be limited by law.

8 · Termination

You may stop using the service at any time; export (/v1/snapshot, audit export) and erasure (/v1/erase) remain available before account deletion. We may suspend accounts that violate these terms, with notice where practicable.

9 · General

These terms are governed by the laws of the State of Delaware, USA. We may update these terms; material changes will be posted here with an updated effective date. Questions: legal@lians.ai.